Refund & Damage Policy

 

Thank you for shopping with us. As a small business, we take great care in packaging and inspecting every item before shipment.

 

All sales are final.  

We do not accept returns or offer refunds for reasons other than damage incurred during shipping.

 

Damaged Items

If your item arrives damaged, you must contact us within 3 days of delivery.

 

Please contact us at:

Phone: 989-224-4581  

Email: mipitchblack@gmail.com  

 

When contacting us, please include:

- Your order number  

- Photos of the damaged item  

- Photos of the packaging  

- A brief description of the issue  

 

Failure to provide photo documentation may result in denial of your claim.

 

If approved, we will, at our discretion:

- Replace the item, or  

- Issue a refund for the damaged product  

 

We reserve the right to deny claims that do not meet the above requirements.

 

Thank you for understanding and supporting our small business.

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